Privacy policies aren't anyone's favourite bedtime reading, which is why this one is short and written in plain English. It explains what personal information Eloquia collects, why, and what you can do about it.
Last updated 25 September 2026
Eloquia is a boutique SEO and copywriting studio run by Finlay Moss as a sole trader. For anything to do with your personal information, email hello@eloquia.io.
If you use our contact form or email us, we collect your name, email address and anything you include in your message. We use it to reply and to talk through your project. Our lawful basis is our legitimate interest in responding to enquiries, or taking steps you've asked for before entering a contract.
For client projects, we hold contact details, business information and anything you share with us to do the work, such as access to your website or Google Business Profile. Our lawful basis is the contract between us. We also keep financial records because the law requires it.
Our hosting provider, Cloudflare, processes basic technical information such as your IP address and browser type to deliver the site and protect it from attacks. We also use Cloudflare Web Analytics to see which pages are read and how visitors find us. It doesn't use cookies, doesn't track you across other websites and only shows us totals, never individuals. Our lawful basis is our legitimate interest in keeping the site secure and improving it.
This website doesn't use advertising or tracking cookies. Cloudflare may set a strictly necessary cookie to protect the site from bots, which doesn't need your consent and isn't used to track you.
We never sell your information. We share it only with the services that help us run the studio, each of which handles it on our behalf.
We may also share information with our accountant, or with HMRC or other authorities where the law requires it.
Some of these providers are based in, or store data in, the United States. Where information leaves the UK, it's protected by safeguards approved under UK law, such as the UK Extension to the EU–US Data Privacy Framework or the UK's International Data Transfer Addendum.
Enquiries that don't lead to a project are deleted within 12 months. Client records are kept for six years after our work together ends, which covers our legal and tax obligations.
You can ask us to show you the information we hold about you, correct it, delete it, limit how we use it, or send it to you or someone else in a usable format. You can also object to how we use it. Email hello@eloquia.io and we'll respond within one month.
If you're unhappy with how we've handled your information, please tell us first by emailing hello@eloquia.io. We'll acknowledge your complaint within 30 days, keep you updated while we look into it, and let you know the outcome.
If you're still not satisfied, you can complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk/make-a-complaint (opens in a new tab) or on 0303 123 1113.
If anything here changes, we'll update this page and the date below.